Quality Processes
Common Quality Control questions and tips
QC Tests FAQ & Diagnostic Tips
Can Users Modify QC Results on Inventory Reports
Yes. The QC Values button can be set to allow users with the correct access to modify QC Values on the inventory history and inventory lots reports. If the user has the security option "Inventory - - modify QC results" set, the modify option will be enabled the modify button on the View QC form, even if the lot has been shipped, or the job has been finished.
I can see that there are QC results for a part, but they are not printing on my form. What should I do?
Please verify that the tests are marked to print on forms. Navigate to Inventory > Maintenance > Quality Control Groups. Highlight a group and click "Modify". Select a test and click "Modify". Verify the "Print on forms" box is checked. Do this for every test in the group you wish to print on forms.
I am trying to enter QC value but it is not letting me enter the full number. What is the problem?
Check the setup for the tests in the Quality Control Group. The QC Groups are maintained in Inventory > Maintenance > Quality Control Groups. Make sure if there is something in the picture field that it is the correct picture. For instance, if the Picture field is "9", you would only be allowed to enter one number.
Can I see who created or modified a Quality Control Group?
Yes, the "Record History" button on the DEACOM Toolbar can be used to display this information.
Production QC Results Entry FAQ & Diagnostic Tips
Why is my QCINFO block (lc_qcinfo field) on my batch ticket only printing 3 decimals?
QC results will print based on the "QC Text" field in Inventory > Options > Printing tab. Add or modify the STR commands for QC fields to reflect the number of decimals you need. For example, str(q2_min, 10, 4) will print the first 10 characters of q2_min returning 4 decimals. Reference complete information on the STR command at DEACOM Basics > Functions and Operators Library
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When I go to enter QC in Production, it is not showing any QC tests when my BOM is assigned QC. What is the problem?
The job was likely created before the BOM had QC attached. Modify existing Job and reselect item to get the current BOM version with QC.
Can I see which users approved, not just entered, QC results?
Yes, The q5_approvedby field (form the dtqc5) table can accomplish this. This variable will indicate the user name of the user that approved QC results, which may be different then the user who entered results. This field is available to the job and po detail/summary reports as well as the view qc form.
I am trying to enter QC value but it is not letting me enter the full number. What is the problem?
Check the setup for the tests in the Quality Control Group. The QC Groups are maintained in Inventory > Maintenance > Quality Control Groups. Make sure if there is something in the picture field that it is the correct picture. For instance, if the Picture field is "9", you would only be allowed to enter one number.
I have a part in production QC testing that is showing an insufficient inventory message when I try to approve the QC. How do I get the part out of Production QC testing?
Check the expiration date on the lot. A lot with an expired expiration date will cause this message to appear. Changing the expiration date to a future date will allow you to approve the QC.
Can I View QC Test Results When Issuing & Selecting Lots
The results of QC tests can be viewed on the Inventory > Issue/Reserve Inventory and "Select Lots" forms and grids throughout the system. This is accomplished by adding the QC tests to the grid layouts. This option allows customers with high volumes of transactions and/or QC test results to more easily view these results when selecting and issuing lots.
Can QC results entered for non stock parts be displayed in Production reports?
Yes,
I can see that there are QC results for a part, but they are not printing on my form. What should I do?
Please verify that the tests are marked to print on forms. Navigate to Inventory > Maintenance > Quality Control Groups. Highlight a group and click "Modify". Select a test and click "Modify". Verify the "Print on forms" box is checked. Do this for every test in the group you wish to print on forms.
Tip: If using the "Finish Job Pre-Staged to Subsequent Jobs" item master property, the system will automatically place inventory into staging after entering QC results.
Purchasing QC Results Entry FAQ & Diagnostic Tips
How do I view Lot information once I am in the QC Result Entry form?
Lot information can be viewed in Lots memo field at bottom of form.
What do you do when an Item's purchasing QC is failed by mistake?
Navigate to Inventory > Inventory Reporting. Select a report type of "Lots" and a QC status of "Failed QC". Next, select the appropriate lot, click the "Move Inventory" button and select "QC Pending" in the move to field. If the lot was failed on receipt, retesting may occur via Purchasing > QC Result Entry. If the lot was failed as a result of finishing on a production job, the lot may be rested via Job > QC Testing.
When trying to finish purchasing QC, it is showing an "insufficient inventory" message even though I run a lots report and it shows I have plenty of inventory. What is the problem?
Confirm the inventory is in the proper facility, that the lots are not expired, and there are no future dated transactions on the lots.
Tip: The Inventory History report is a very useful tool for determining the movement of items both in and out of QC testing. The report is located in Inventory > Inventory Reporting. When running the report be sure to use a view of "All" in the pre-filter. The report contains details regarding when QC moved to regular inventory, if items failed QC, the current location of items, amounts and all appropriate time details. In addition, the report will indicate from which purchase orders the items were received.
What happens when you un-receive a negative PO for items with purchasing QC?
In this case, the lots/items are not put in pending QC since the lots are not meant to be re tested in this case.
Can Users Receive Expired Lots
The security setting, "Purchase orders — receive expired material" allows receiving expired material on Purchase Orders. When receiving an order, the user will receive a prompt if they don't have that security setting and any of the received lots have an expiration date on or before the received date
How is the "poqc_item" variable used on purchasing reports in DEACOM?
The "poqc_item" field stores quality control information, such as test results, for the items listed on purchasing reports. The information in the "poqc_item" variable is reported once per item, not once per lot.
Can I see which users approved, not just entered, QC results?
Yes, The q5_approvedby field (form the dtqc5) table can accomplish this. This variable will indicate the user name of the user that approved QC results, which may be different then the user who entered results. This field is available to the job and po detail/summary reports as well as the view qc form.
I can see that there are QC results for a part, but they are not printing on my form. What should I do?
Please verify that the tests are marked to print on forms. Navigate to Inventory > Maintenance > Quality Control Groups. Highlight a group and click "Modify". Select a test and click "Modify". Verify the "Print on forms" box is checked. Do this for every test in the group you wish to print on forms.
QC Approval FAQ & Diagnostic Tips
TIP: Failed QC Approval Requirements
The system checks the "Aggregate Type" field when determining if Quality Control Groups requiring approval for failed results have passed or failed. Example: Assume a QC Group is set with an Approval Type of "Failed" and all tests in the group have an Aggregate Type of "Last." If multiple QC passes are made, and the last pass for all tests pass, the system will apply all QC test results without requiring approval.
QC Reporting FAQ & Diagnostic Tips
Can users modify QC results on Inventory reports?
Yes. The QC Values button can be set to allow users with the correct access to modify QC Values on the inventory history and inventory lots reports. If the user has the security option "Inventory -- modify QC results" set, the modify option will be enabled the modify button on the View QC form, even if the lot has been shipped, or the job has been finished.
Can I view QC test results on inventory reports?
The "QC Values" button on inventory lots reports can be used to display QC values. The security setting "'Quality Control -- view QC results' controls the ability to view QC results via this button. Note that when this access right is not set, it will still allow users to access the view QC form if they were to be viewing job QC and have the permission 'Jobs -- edit QC values', Purchase QC if they have the permission 'Purchasing -- edit QC values'
Can I see which users approved, not just entered, QC results ?
Yes, The q5_approvedby field (form the dtqc5) table can accomplish this. This variable will indicate the user name of the user that approved QC results, which may be different then the user who entered results. This field is available to the job and po detail/summary reports as well as the view qc form.
I can see that there are QC results for a part, but they are not printing on my form. What should I do?
Please verify that the tests are marked to print on forms. Navigate to Inventory > Maintenance > Quality Control Groups. Highlight a group and click "Modify". Select a test and click "Modify". Verify the "Print on forms" box is checked. Do this for every test in the group you wish to print on forms.QC test user fields are available to the QC Summary and QC Detail reports in the Purchasing and Production reporting areas.
Can QC results entered for non stock parts be displayed in Production reports?
Yes,