Mobile and Direct Store Delivery Requirements

The specifications below are the currently supported and tested specifications used for current DEACOM Mobile and DSD Applications.

  • To utilize the DEACOM Mobile Applications on iPads and iPhones, users will need to update to version 14.7 or higher.
  • To utilize the DEACOM Mobile Applications on Android devices, users will need to update to version 14.10 or higher.

General Note

  • Note that web services/web console must be installed on the Deacom server (automatically done through the installer when necessary) when running any mobile application (including Direct Store Delivery) regardless of version or iOS used. Additional information on the Deacom Web Services, including networking requirements and setups details are provided via Web Services.

Android

The version of Android is dependent on the version of DEACOM that your company is running:

  • If running a DEACOM version lower than 16.00.000, use Android 4.4.1 (KitKat) or higher.
  • If running a DEACOM version above 16.00.000, use Android 6.0.0 (Marshmallow) or higher.

Android DSD Notes:

  • Android is the preferred OS for DSD in version 17.00.000 or higher .
  • For Android DSD, Scanning support is currently limited to Zebra, Honeywell, or the device camera.

iOS (iPhone and iPad)

  • iOS10 or higher for versions 14.7 and higher of the Mobile and DSD applications.
  • Web services/web console installed on the DEACOM server (automatically done through the installer when necessary) when running any mobile application regardless of version or iOS used.

Recommended software for mirroring Android devices

  • iOS10 or higher for versions 14.7 and higher of the Mobile and DSD applications.
  • Web services/web console installed on the DEACOM server (automatically done through the installer when necessary) when running any mobile application regardless of version or iOS used.

Direct Store Delivery barcode readers

The Direct Store Delivery application has the capability to scan products that are being delivered to a customer location. We recommend the Linea-Pro 5 barcode reader. The barcode reader should improve the driver's efficiency with each delivery that is made. The recommended barcode reader that is used by Deacom's DSD application also includes a credit card reader for processing payments while the driver is onsite.

Direct Store Delivery (DSD) printer recommendations

Deacom iOS DSD is compatible with Bluetooth printers for Apple iOS devices from the following manufacturers:

  • Zebra (recommended)
  • Bixolon (with Bluetooth) - Bixolon SPP-R400
  • Star Micronics (with Bluetooth)
  • Brother printers

Deacom Android DSD is compatible with any Bluetooth printers that are compatible with Android.